We offer a unique, authentic dining experience direct to your door.
So whether it’s for a dinner party, a night with friends or a romantic dinner, we have you covered. Register your interest to learn more
You can order directly via the The DiningClub app, available on iOS and Android (both versions coming soon). Simply select the chef/menu you fancy the most and order! Once the chef receives your order, they’ll be able to accept it immediately via instant bookings or they’ll have 24h to accept it. Once booking is accepted, the chef will start working on your menu to offer you the best dining experience possible.
On the day of the booking, the chef will turn up 1 to 4 hours beforehand (depending on the type menu and its prep time – stated on the app). They will prepare the meal and you just have to relax and enjoy it.
We have a strict selection process for all our chefs. We demand the highest of standards from them and as a result we only work with chefs who take a real pride in what they do, allowing us to guarantee the same level of service for every client.
You’ll also be kindly asked to review your chef after your event: this will allow us to monitor and measure their performance and build their reputation via the app.
Yes, we take your security very seriously. That’s why all chefs will have to pass a KYC check
Whether you are a chef or foodie, we will ask you to rate your experience at the end of the meal. Honest feedback helps ensure that everyone is accountable for their behaviour and for the service offered. This accountability creates a respectful, safe environment for both chefs and foodies.
You can schedule your meal booking from 3 months down to a minimum of 24 hours before the booking date. However, this all depends on the chef and menu chosen. Some chefs/menus may require several days sourcing of ingredients, and this is all controlled in the menu/app.
Chefs will be using your pots and pans as well as kitchen utensils. Please make sure you have enough for the chef to be able to prepare a meal for the party size stated. You will be required to give a full description of your kitchen, so in case anything the chef requires is missing, the chef can come prepared.
Of course, as long as it’s well equipped and there is space enough on your worktop for the chef to cook. You will be required to give a full description of your kitchen, so the chef comes well prepared. You can also upload a photo of your kitchen in the app, to help the chef even further.
Yes, they’ll take care of the ingredients. All chefs are required to maintain a high standard of service, this includes also the choice of ingredients. Our chefs take great pride in their menus, and so, they choose the best ingredients to showcase their skills.
All chefs are required to clean after themselves and to leave the worktop and all utensils they’ve used, perfectly clean. They are required to leave the kitchen in the same state as they found it.
Our chefs can cope with short delays to serving times but anything beyond 30 minutes may cause difficulties, however, keeping good communication open with the chef via the app, will minimise any impact and allow the chef to adapt.
If you have specific allergies and are concerned about any items on a menu, please check let the chef know. You can notify the chef within the notes section when making a booking or over chat.
Chefs will always do their best to keep you happy and to deliver the highest standard of service possible. However, we do understand that sometimes things can go wrong: we understand there might be the odd occasion where unfortunately a chef has not met your expectations.
We have a dedicated team that looks after your entire experience, from the moment you place an order right through to it being served.
If you feel your expectations have not been met somehow, then please use the Help function in the The DiningClub app to get in touch with our customer service team and report any issues.
You can also contact us at support@TheDiningClub.app. We aim to respond to emails within 24 hours.
Yes, they will be able to. As much as you have a say in how they’ve done, they’ll be able to rate your hospitality.
Whether you are a chef or foodie, we will ask you to rate your experience at the end of the meal. Honest feedback helps ensure that everyone is accountable for their behaviour and for the service offered.
If you cancel a reservation, your refund amount is determined by your chef’s cancellation policy and how close to your booking you are at the time of your cancellation.
If you’d like to request a bigger refund from your chef you can send a request through our Resolution Center. Any additional refund will be at your chef’s discretion.